Terms of service

Last updated: June 28, 2025

Welcome to Ichipp. Please read these Terms of Service ("Terms") carefully before using our website www.ichipp.com and purchasing any of our products.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the site or any associated services.

1. Overview

Ichipp is an online store operated by DS Britannia Ltd, offering a curated selection of electronic gadgets, gaming accessories, and smart lifestyle products. These Terms govern your use of our website and your purchase of products from us.

2. Eligibility

You must be at least 18 years old, or have legal parental/guardian consent, to use this site and place orders.

3. Orders & Payment

All orders are subject to acceptance, availability, and verification
Prices are listed in EUR (€) and include VAT where applicable
We reserve the right to cancel or refuse any order for any reason
Payments are securely processed through trusted third-party providers (e.g., Shopify Payments, PayPal)
We do not store any payment card details

4. Shipping & Delivery

We currently ship to the UK and selected EU countries
Estimated delivery times are 2–5 business days, but may vary due to courier delays or customs clearance
Fulfillment is handled by verified third-party partners
Please ensure your delivery information is accurate. We are not responsible for failed deliveries due to incorrect addresses

5. Returns & Refunds

You may request a return within 14 days of receiving your order, as outlined in our [Return Policy]
Items must be unused, in original packaging, and include all accessories
Some items are non-returnable due to hygiene reasons or digital nature (e.g. earbuds, personal care tech, digital downloads)
Refunds are processed to your original payment method within a reasonable timeframe

6. Product Descriptions

We aim to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee all content is free from typographical or technical errors.

7. Third-Party Suppliers

Some products may be shipped directly from our trusted European fulfillment partners, including warehouses in Spain, Germany, or the UK. Shipping times and availability may vary accordingly.

8. Intellectual Property

All content on this website — including logos, product images, text, and graphics — is the property of Ichipp or its partners. You may not copy, reproduce, or distribute any content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Ichipp (DS Britannia Ltd) shall not be liable for any indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the product in question.

10. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised "last updated" date. Your continued use of the website implies acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms, you may contact us at:

📧 Email: support@ichipp.com
📍 Business Address: DS Britannia Ltd, 124 City Road, London, EC1V 2NX, United Kingdom