Terms of services
Welcome to Ichipp. Please read these Terms of Service (“Terms”) carefully before using our website www.ichipp.com and purchasing any of our products.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the site or any related services.
1. Overview
Ichipp is an online store operated by DS Britannia Ltd, a UK-registered company. We offer a curated selection of electronic gadgets, gaming accessories, and smart lifestyle products.
These Terms govern your use of our website and your purchase of products from us.
2. Eligibility
You must be at least 18 years old, or have legal parental or guardian consent, to use this website and place orders.
3. Orders & Payment
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All orders are subject to availability, acceptance, and verification.
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Prices may be displayed in EUR (€) or GBP (£), depending on your region, and include VAT where applicable.
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We reserve the right to cancel or refuse any order for any reason, including suspected fraud or stock issues.
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Payments are securely processed via Shopify Payments, PayPal, or other trusted third-party gateways.
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We do not store your payment card information.
4. Shipping & Delivery
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We currently ship to the United Kingdom and selected European Union countries.
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Estimated delivery time is 2–5 business days, although delays may occur due to courier issues or customs clearance.
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Fulfillment is handled by verified logistics partners based in the EU or UK.
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Please ensure that your shipping address is accurate. We are not responsible for delivery failures caused by incorrect or incomplete address details.
5. Returns & Refunds
You may request a return within 14 calendar days of receiving your order, as outlined in our [Return & Refund Policy].
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Returned items must be unused, in original condition, and include all accessories and packaging.
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Certain items — including opened hygiene-related products and digital goods — are non-returnable.
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Approved refunds will be issued to your original payment method within a reasonable timeframe after the returned item is received and inspected.
6. Product Descriptions
We aim to ensure all product listings, images, and pricing details are as accurate as possible.
However, we do not guarantee that all information is entirely free of typographical, technical, or informational errors. We reserve the right to correct such errors at any time.
7. Fulfillment Partners
Some products may be shipped directly from our authorized fulfillment partners located in Spain, Germany, or the UK, depending on availability and delivery destination.
These shipments may originate from different warehouses, and delivery times may vary accordingly.
8. Intellectual Property
All website content — including brand logos, product images, written copy, and design elements — is the property of Ichipp or its licensors.
No part of this site may be copied, reproduced, or distributed without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Ichipp (DS Britannia Ltd) is not liable for indirect, incidental, or consequential damages.
Our total liability is limited to the amount you paid for the product in question.
10. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes will be posted on this page with a revised “last updated” date. Continued use of the site after changes constitutes your acceptance of the revised Terms.
11. Contact Information
If you have any questions regarding these Terms, please contact us at:
📧 Email: support@ichipp.com
📍 Business Address: DS Britannia Ltd, 124 City Road, London, EC1V 2NX, United Kingdom