Contact Us

We’re here to help! If you have any questions about your order, our products, or need support, please don’t hesitate to contact us.

Ichipp is operated by DS Britannia Ltd, a UK-based company serving customers across Europe.

📍 Registered Business Address

Ichipp / DS Britannia Ltd
124 City Road
London, EC1V 2NX
United Kingdom

⚠️ This is our registered business address only. It is not a product return or warehouse location.
All returns must be pre-approved via email, and you will receive the appropriate return address based on your country (EU or UK).

📧 Email Support

support@ichipp.com
We aim to respond to all inquiries within 24 business hours.

🕒 Customer Service Hours

Monday to Friday: 09:00 – 18:00 (UK Time)
Closed on weekends and UK public holidays