Shipping policy
We currently ship to most countries within the European Union and the United Kingdom.
Estimated delivery time: 2–5 business days
All items are shipped from our EU-based fulfillment warehouse (primarily located in Spain) or UK-based warehouses, depending on product availability and destination.
❗ At this time, we do not ship outside of Europe (e.g., USA, Canada, Asia).
🚚 Order Processing Time
Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Once processed, items are shipped from our partner warehouses in the EU or UK.
⏱️ Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| EU (selected countries) | 2–5 business days |
| Spain | 2–4 business days |
| United Kingdom | 2–5 business days |
⏳ Note: Delivery times may vary due to customs checks, courier delays, or peak-season demand.
💳 Shipping Fees
Shipping fees are calculated at checkout based on destination and order size.
We may offer free shipping during promotional campaigns or for orders exceeding a certain threshold.
📦 Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a direct link to monitor your delivery progress.
📬 Incorrect Address Disclaimer
Please ensure that your shipping information is complete and accurate.
We are not responsible for delivery issues caused by:
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Incomplete or incorrect addresses
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Missed delivery attempts
🛃 Customs & Import Duties
🇪🇺 For EU Orders:
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VAT is typically included at checkout.
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In rare cases, additional customs or import duties may apply, depending on local regulations.
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These charges are the customer’s responsibility.
🇬🇧 For UK Orders:
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All orders are shipped duty unpaid (DDU).
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Orders over £135 may be subject to import VAT and customs duties, which are payable by the customer upon delivery.
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These charges are not included in your order total and will be requested by the courier or customs agency if applicable.
🔔 We recommend checking the UK government's import rules for more details.
🚨 Lost or Delayed Shipments
If your order does not arrive within the estimated timeframe, please contact us:
📧 support@ichipp.com
We will investigate promptly and support you in resolving any issue.
❓ Need Help?
For any questions about shipping, delivery, or tracking:
📧 support@ichipp.com
✅ Bu hâliyle:
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Tüm coğrafi detaylar açıkça ifade edildi
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Gümrük politikaları şeffaflaştırıldı (özellikle UK için £135 uyarısı eklendi)
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Shopify ve Google Merchant açısından tam uyumlu bir yapı oluştu